UVLe

MEMORANDUM NO. ILCD MFMR 25 – 005: Launch of the New UVLe

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Posts and Announcements Memorandum No. ILCD MFMR 25-005: Launch of the New UVLe Memorandum December 16, 2025 We are pleased to announce that a newer version of UVLe is now available for everyone to use. It is accessible currently at bagong-uvle.upd.edu.ph. This advanced access to the new version of UVLe brings about exciting new features as well as improved UI that will hopefully help in our classes. These changes include, but are not limited to, the following: – Improvements in overall user experience for both the faculty and students- Incorporation of an e-portfolio (that can be toggled off) so that students can highlight their accomplishments in their academic life and allowing faculty to evaluate the program learning outcomes that a student may have- Improved dashboards that is fully customizable- Removal of the left panel outside of the course view to reduce overall clutter- And much more This new UVLe will become our standard LMS starting the first semester of next school year and the CRS integration will be addressing this new UVLe by the beginning of midyear 2026. Access to the current version of UVLe would still be possible afterwards but most of the paid integrations, such as Turnitin, Zoom, etc. will be moved by midyear. To facilitate this, we will be holding trainings and updating the UVLe tutorials. Training dates are being finalized and will be published on the current UVLe as well as the ILCD website. These sessions will cover both the methods for transitioning to the newer UVLe and advanced training on the proper use of the Gradebook to handle the CRS Gradebook integration.For future reference, we will mention this older version of UVLe as UVLe22 and the newer version of UVLe as UVLe26.

Notice: ILC Diliman Helpdesk Maintenance

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Posts and Announcements ILC Diliman Notice: ILC Diliman Helpdesk Maintenance December 16, 2025 We would like to inform everyone that the ILC Diliman Helpdesk will undergo server maintenance from December 17 to 18, 2025. During this period, the Helpdesk website will be temporarily unavailable. You may still contact us by sending an email to ilcdiliman@up.edu.ph and/or ilcdhelpdesk.upd@up.edu.ph. We will do our best to address your concerns as promptly as possible. Thank you for your understanding, and have a nice day!

UPDATE: UVLe Downtime Notice

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Posts and Announcements ILC Diliman UVLê Update August 27, 2025 Dear UVLe Users,During the scheduled downtime, UVLe encountered a problem we had never faced before. Even administrators could not log in. Since UVLe uses encryption in handling sessions and login credentials, our debugging tools were very limited. Friday (Aug 24): We tried multiple fixes without success (https://docs.moodle.org/500/en/Session_handling) Saturday (Aug 25): We researched forums and attempted fixes, restricting network access while troubleshooting. Every action was backed up and reverted if unsuccessful to prevent compounding errors. This made the process time-consuming. Sunday (Aug 26): A breakthrough came when one developer managed to log in after following a forum tip and changed the session handling. However, only data up to Aug 15 was retained. Newer data was lost, and attempts to restore from backups failed. Monday (Aug 27): In the morning, a backup from Aug 21 was loaded with correct data, but the login issue persisted. In the afternoon, database recovery was attempted again, but the restored data still rolled back to Aug 15. In the evening, adjustments were made to the database cluster to ensure proper data restoration. Tuesday (Aug 28, 1 PM): Restoration was completed after restarting a failed process early in the morning. UVLe is now stable and usable. We know how disruptive this has been and sincerely apologize for the inconvenience. On a positive note, we are already preparing to launch a new version of UVLe with updated features and an improved UI later this semester. Thank you for your patience and understanding.