All

Helpdesk Maintenance Notice Announcement November 03, 2021 Please be advised that the ILC Diliman Helpdesk will undergo system maintenance on 05 November 2021, 8:00 am to 9:00 am. During this period, the ILC Diliman Helpdesk website will be inaccessible. The maintenance will cover the following activities: 1. Security updates2. Implementation of a Customer Satisfaction Survey for resolved/closed tickets For immediate assistance, please don’t hesitate to leave a message on our Facebook Page, or email our Helpdesk Support. Helpdesk Email: ilcdhelpdesk.upd@up.edu.phFacebook Link: https://www.facebook.com/ilcdiliman Thank you very much for your understanding! Best,ILC Diliman

UVLe is Back and Emergency Downtime on Weekends Announcement October 21, 2021 UVLe Users, In line with the prior downtime of UVLe, we would like to announce an emergency downtime this weekend from Saturday 5pm til Sunday morning 9am. UVLe is now back online. We apologize for the inconvenience. There was an error with the database that caused the hard disk to be full. Any work between 12:15 to 2:15pm would not have been saved. We have applied a temporary fix that should last for a few months. However, we will do what we can to resolve it this weekend. Again, sorry for this. UVLe Team

UVLe Unscheduled Downtime Announcement October 21, 2021 UVLe Users, UVLe seems to have been down at around 12:18pm today as our logs mention inconsistencies in the data around that time. We’re investigating the issue to find the root cause. We apologize for the inconvenience. UVLe Team