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Holy Week Notice

ILC Diliman will be closed on Thursday and Friday (April 9 and 10, 2020) in observance of the Holy Week. We will resume work from home arrangements (due to Enhance Community Quarantine) on April 13, Monday at 8:00 am (Manila time).

Please email ilcdhelpdesk.upd@up.edu.ph for assistance. Online support will resume on April 13, Monday. Please expect delays in email replies because access to the internet connection of our staff may be difficult at times.

Thank you for your understanding.

ILC Diliman will adopt skeletal force amid suspension of work

As part of preventive measures amid the COVID-19, ILC Diliman will adopt the work from home as part of its workforce to ensure that essential services are continued. 

Skeletal workforce will be present in the office from 9:00 AM to 4:00 PM (MTWThF). Our staff can accommodate helpdesk tickets from 8:00 AM to 5:00 PM (MTWThF). Please understand that we are a small office. Please check FAQs and UVLe information materials before opening a ticket. We are doing our best to address all tickets within office hours.

Face-to-face consultations are strongly discouraged. We will not be accepting large-group face-to-face consultation or inquiries in view of social distancing. For inquiries and urgent matters, contact us at our Helpdesk (helpdesk.ilc.upd.edu.ph).

UP ITDC offers Online Training for UP Staff

UP Information Technology Development Center (UP ITDC) will be conducting online training courses of UP staff. The training sessions are designed to strengthen the Work-From-Home capability of UP staff. The online sessions will be conducted via Zoom webinars and will start on Monday, 30 March 2020.

The schedule and descriptions of said webinars are found here: https://itdc.up.edu.ph/services/staff-training

If you are interested in any of the training webinars, you may register by visiting https://itdc.up.edu.ph/services/staff-training. Webinar registration links will be made available on or before Friday (March 27).

Should you have any questions or concerns on the matter, please do not hesitate to contact the training team at trainings.itdc@up.edu.ph.