UVLe is now accessible albeit with some caveats. We apologize again for this abrupt and unexpected disturbance.

First off, the early restoration is still missing the key files that are only in the server that went down. As mentioned earlier, the backup to a different server has failed multiple times without warning even though we thought it was working. Due to this, access to files is limited and it is expected that any files in the last few months will be inaccessible. UVLe is currently operating using a temporary storage system while recovery work on the original storage infrastructure continues. The migration of services and systems required to support the repair of the affected hardware remains in progress.

Course content (excluding files), grades, and most core platform functions remain available. Users may access UVLe and continue performing most normal activities. Files, attachments, submitted work, and other uploaded resources stored on the affected storage system may be temporarily unavailable while the original storage infrastructure remains offline.

Contrary to previous errors which were database related, the disruption this time is mostly data access related. And while there might still be some data loss, there is evidence that this type of infrastructure failure can be restored without any data loss whatsoever. While, we are hoping for the best, we’re also taking every possible precaution to ensure that the data is secure. Throughout this process, preserving and recovering data remains our highest priority, and we continue to carefully assess and verify available data as recovery efforts progress.

We appreciate your patience, understanding, and continued support while we complete the remaining restoration activities. Further updates will be provided as significant progress is made. Again, we would like to apologize for this unexpected downtime.

Thank you, and have a nice day!